Terms of service


Introduction

 

Welcome to MARSMADE, operated by EgongEgong LLC ("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website and services. By using our website, you agree to comply with these Terms. If you do not agree, please do not use the website.

 

 

1. Eligibility

 

Our Website can be used by individuals of all ages. However, users under the age of 13 must obtain consent from a parent or legal guardian before creating an account or making a purchase.

 

 

2. Account Security

 

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. We are not liable for any loss or damage resulting from failure to comply with this obligation.

 

 

3. Product Information

 

We strive for accuracy in product descriptions, images, and content. However, we do not guarantee that all content on the site is complete, current, or error-free.

 

 

4. Pricing and Availability

 

All prices are in US dollars and are subject to change without notice. Product availability is not guaranteed.

 

 

5. Shipping and Delivery

 

We ship worldwide. Delivery times vary by location:

 

  • United States:

    • Standard Shipping: 3–5 business days
    • Expedited Shipping: 1–3 business days

 

  • Canada: 

    • Standard Shipping: 3–5 business days

 

  • International:

    • Order processing time: 3-5 business days.
    • Delivery times vary by country.

 

Tracking numbers are provided once your order has shipped. Shipping costs are calculated at checkout and may vary depending on location. Free shipping available on U.S. orders over $40.

 

For more information, please refer to our Shipping & Returns page.

 

 

6. Returns and Refunds

 

We offer free returns within 30 days of purchase for unused items in pristine, original condition. Refunds are issued within 5 business days after we verify the returned item.

Please refer to our Shipping & Returns page for complete details.

 

 

7. Intellectual Property

 

All content on the MARSMADE website—including but not limited to text, graphics, logos, icons, images, audio clips, video clips, downloads, and software—is the property of EgongEgong LLC or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or exploit any content without our express written permission.

 

 

8. Legal Disclaimers

 

Our website and all related content are provided “as is” without warranties of any kind, express or implied. We disclaim all warranties, including those of merchantability and fitness for a particular purpose.

 

 

9. Limitation of Liability

 

To the maximum extent permitted by law, EgongEgong LLC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website or products.

 

 

10. Indemnification

 

You agree to indemnify and hold harmless EgongEgong LLC and its affiliates from any claims arising out of your use of the website or violation of these Terms.

 

 

11. Governing Law

 

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

 

 

 

For any questions or concerns regarding these Terms, please contact us at official@bymarsmade.com.